How to hide the "National ID" field on the RC_CASE page and 360 view page for a particular country in CRM?

Views: 224

Reply to This

Replies to This Discussion

Recordname.Fieldname .Visible = False; 

Write the Code on Page Activate It will work.

Check to see if the particular country is setup as a different BU/Set ID. Then make changes for the appropriate display template. 

Else you need to code.

National ID field is part of toolbar content. Remove it from the toolbar configuration: 

setup CRM > Common definition > Component Configuration > Toolbar 

You can do it through peoplecode also RC_TOOLBAR (app package) 

check which toolbar you are using; you will come to know the toolbar name from Call Center BU setup. 

it's a pleasure to meet you. I am USA Army personnel, i have an important thing to discus with you.
Please write me on my email (captkristen899@gmail.com)

RSS

PeopleSoft Jobs in US

Videos

  • Add Videos
  • View All

© 2024   Created by Maisam Agha.   Powered by

Badges  |  Report an Issue  |  Terms of Service